Shipping policy

Thank you for shopping with HARRY TRADE LIMITED COMPANY. Specializing in a full range of luggage and bag products for global cross-border sales, our team adheres to rigorous packaging standards and standardized logistics management. We strive to ensure every luggage order is carefully inspected, properly packed, and delivered to worldwide customers with accurate logistics arrangement, intact product condition and reasonable delivery cycle.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. During the processing period, our staff will complete quality inspection, accessory check and professional shockproof packaging tailored for luggage products to avoid scratches, deformation and damage during transportation.
If we experience a high volume of orders during promotional events, shopping seasons and holiday peaks, processing times may be extended. Customers will be notified via email promptly if there are any significant delays in order preparation and shipment.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout according to the actual size, weight and shipping destination of your luggage products.
Estimated delivery times:
Standard Shipping: 15 business days
Delivery times are estimates and may vary due to carrier operational delays, complex customs clearance procedures, extreme weather conditions, logistical scheduling constraints, or regional holidays. All estimated delivery periods are for reference only and cannot be regarded as guaranteed delivery time.

3. Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive an official shipment confirmation email containing exclusive parcel tracking information and logistics carrier details.
Tracking details typically become available within 24-48 hours after shipment, due to the conventional data synchronization cycle of global cross-border logistics platforms.

4. Incorrect Address Disclaimer

Please double-check and confirm that your full shipping address, postal code and valid contact information are accurate and complete at checkout before completing payment.
HARRY TRADE LIMITED COMPANY is not responsible for parcel misdelivery, loss or return caused by incorrect or incomplete address information provided by customers. If a package is returned to our warehouse due to address errors or missing information, reshipping fees may apply for secondary delivery services.

5. Lost or Damaged Packages

Lost Packages:
If your package is confirmed lost in transit or the logistics tracking status remains stagnant for an extended period, please contact our customer service team within 7 days of the expected delivery date to initiate a logistics investigation and after-sales processing.
Damaged Items:
If your luggage products arrive with structural deformation, broken accessories, surface damage or torn outer packaging during transportation, please contact us within 48 hours of delivery and provide clear photos of the damaged items and original packaging. We will conduct a comprehensive review of the situation and work to resolve the issue as quickly as possible.

6. Luggage Care and Usage Notice

All luggage and bag products should be used, cleaned, stored and maintained in strict accordance with the professional care instructions attached to each product. HARRY TRADE LIMITED COMPANY is not responsible for product deformation, wear, damage or functional failure caused by improper daily use, wrong cleaning methods, private modification, overloaded storage or other human misuse of luggage products.

7. International Shipping and Customs Notice

For international shipments, customs duties, taxes, or import fees may be imposed according to the tariff policies of the destination country. These additional charges are the sole responsibility of the customer and are not included in the product price or shipping cost.
We will provide complete standard customs declaration documents to assist smooth customs clearance. We shall not be liable for cargo detention or delivery delays caused by local customs inspection and policy adjustments.

8. Order Shipping Supplementary Rules

We strictly comply with international logistics transportation regulations to ensure all luggage products meet cross-border shipping standards. Once the order is dispatched, no unauthorized modification of shipping information is allowed. Please confirm all order details carefully before payment.

9. Contact Information

If you have any questions regarding this Shipping Policy, logistics progress, order delivery and after-sales matters, please contact us:
Company Name: HARRY TRADE LIMITED COMPANY
Phone number: + 6315240687
Email: service@renownstandardhub.shop
Physical address: 180 Grand Blvd, 180 grand blvd, Battle Creek Michigan 49015, United States